How can I cancel web hosting service?

As much as we hate to see a customer canceling their hosting account with us, the cancellation process is very simple.

  1. Open a support ticket requesting your cancelation from your client's portal.
Our support team will then review the request and processes it accordingly.

As per our Policy, cancellation requests must be submitted prior to the end of the billing period. Cancellation requests submitted after the beginning of the next billing period will incur the charge of the full billing period and will then be canceled at the end of it.

Cancellation requests submitted through Online Chat, email, or any other method can not be honored - you MUST submit a support ticket through your client's portal.

Was this answer helpful?

 Print this Article

Also Read

Why is my website suspended?

Website suspensions occur generally for one of two reasons:1. Invoice was unpaidIn the case of...

Can I pay my bill / invoice by check?

Payments by check will be accepted for clients who wish to prepay for annual hosting. To arrange...

Can I get paid for referrals?

Yes. It’s easy and rewarding to pass along the benefits of working with us. When you refer...

What forms of payment do you accept?

We accept the following: 1) Visa, Mastercard, Discover, American Express Credit Cards2) PayPal3)...

Website was suspended - how long does it take to reactivate?

If your website has been suspended due to non payment of an invoice, once your invoice has been...