I need help understanding the AWStats that comes with my hosting account.

Please refer to the AWStats documentation.

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Where do I upload all of the files pertaining to my website?

You need to upload files pertaining to your website to your “public_html” directory...

Do you provide a dedicated IP address with each domain name?

Shared hosting plans are name-based accounts and do not come with a dedicated IP address. If you...

How long does it take to establish an account?

Your account will be established within 24 hours, usually even a lot sooner than that.

Where is the data center located?

Our servers are all US based - strategically placed at different datacenters in the West Coast,...

Can I upgrade my hosting plan when my website grows?

Yes, you can upgrade your plan at any time.