I need help understanding the AWStats that comes with my hosting account.

Please refer to the AWStats documentation.

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Where is the data center located?

Our servers are all US based - strategically placed at different datacenters in the West Coast,...

What nameservers do I use for my domain DNS?

For us to host your account, you need to update your domain name to point to our servers. Please...

How long does it take to establish an account?

Your account will be established within 24 hours, usually even a lot sooner than that.

How long does it take for DNS settings to change over?

DNS changes can take anywhere from 24 – 72 hours to finish updating.

Where do I upload all of the files pertaining to my website?

You need to upload files pertaining to your website to your “public_html” directory...