What nameservers do I use for my domain DNS?

For us to host your account, you need to update your domain name to point to our servers.

Please contact us so we can see what server you are on to provide the correct name server info.

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Can I upgrade my hosting plan when my website grows?

Yes, you can upgrade your plan at any time.

Where do I upload all of the files pertaining to my website?

You need to upload files pertaining to your website to your “public_html” directory...

Do you provide a dedicated IP address with each domain name?

Shared hosting plans are name-based accounts and do not come with a dedicated IP address. If you...

I need help understanding the AWStats that comes with my hosting account.

Please refer to the AWStats documentation.

How long does it take for DNS settings to change over?

DNS changes can take anywhere from 24 – 72 hours to finish updating.