If I buy hosting and don't like the service, can I get my money back?

Yes. We offer a 30 days money back gaurantee, if you are not satisfied with our hosting service. Domain and SSL certificate fees are not refundable.

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Where is the data center located?

Our servers are all US based - strategically placed at different datacenters in the West Coast,...

How long does it take for DNS settings to change over?

DNS changes can take anywhere from 24 – 72 hours to finish updating.

I need help understanding the AWStats that comes with my hosting account.

Please refer to the AWStats documentation.

Where do I upload all of the files pertaining to my website?

You need to upload files pertaining to your website to your “public_html” directory...

Do you provide a dedicated IP address with each domain name?

Shared hosting plans are name-based accounts and do not come with a dedicated IP address. If you...