If I buy hosting and don't like the service, can I get my money back?

Yes. We offer a 30 days money back gaurantee, if you are not satisfied with our hosting service. Domain and SSL certificate fees are not refundable.

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Do you provide a dedicated IP address with each domain name?

Shared hosting plans are name-based accounts and do not come with a dedicated IP address. If you...

I need help understanding the AWStats that comes with my hosting account.

Please refer to the AWStats documentation.

Do you provide private WhoIs information for domains?

Yes, we provide private WhoIs information through our ID Protect program for $19.95 per year per...

Where do I upload all of the files pertaining to my website?

You need to upload files pertaining to your website to your “public_html” directory...

How long does it take for DNS settings to change over?

DNS changes can take anywhere from 24 – 72 hours to finish updating.