If I buy hosting and don't like the service, can I get my money back?
Yes. We offer a 30 days money back gaurantee, if you are not satisfied with our hosting service. Domain and SSL certificate fees are not refundable.
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How long does it take to establish an account?
Your account will be established within 24 hours, usually even a lot sooner than that.
I need help understanding the AWStats that comes with my hosting account.
Please refer to the AWStats documentation.
Where do I upload all of the files pertaining to my website?
You need to upload files pertaining to your website to your “public_html” directory...
How long does it take for DNS settings to change over?
DNS changes can take anywhere from 24 – 72 hours to finish updating.
What nameservers do I use for my domain DNS?
For us to host your account, you need to update your domain name to point to our servers. Please...