Do you provide a dedicated IP address with each domain name?

Shared hosting plans are name-based accounts and do not come with a dedicated IP address. If you need a dedicated IP address for your website, you can order one for $5 per month.

Some VPS accounts and dedicated servers do come with dedicated IP addresses.

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I need help understanding the AWStats that comes with my hosting account.

Please refer to the AWStats documentation.

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Our servers are all US based - strategically placed at different datacenters in the West Coast,...

Where do I upload all of the files pertaining to my website?

You need to upload files pertaining to your website to your “public_html” directory...

If I buy hosting and don't like the service, can I get my money back?

Yes. We offer a 30 days money back gaurantee, if you are not satisfied with our hosting service....

How long does it take for DNS settings to change over?

DNS changes can take anywhere from 24 – 72 hours to finish updating.