Do you provide a dedicated IP address with each domain name?

Shared hosting plans are name-based accounts and do not come with a dedicated IP address. If you need a dedicated IP address for your website, you can order one for $5 per month.

Some VPS accounts and dedicated servers do come with dedicated IP addresses.

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How long does it take for DNS settings to change over?

DNS changes can take anywhere from 24 – 72 hours to finish updating.

What nameservers do I use for my domain DNS?

For us to host your account, you need to update your domain name to point to our servers. Please...

Where do I upload all of the files pertaining to my website?

You need to upload files pertaining to your website to your “public_html” directory...

If I buy hosting and don't like the service, can I get my money back?

Yes. We offer a 30 days money back gaurantee, if you are not satisfied with our hosting service....

I need help understanding the AWStats that comes with my hosting account.

Please refer to the AWStats documentation.