Do you provide a dedicated IP address with each domain name?

Shared hosting plans are name-based accounts and do not come with a dedicated IP address. If you need a dedicated IP address for your website, you can order one for $5 per month.

Some VPS accounts and dedicated servers do come with dedicated IP addresses.

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Do you provide Windows Based hosting?

At the moment, we only provides Linux based hosting. We do not provide Windows based hosting...

How long does it take for DNS settings to change over?

DNS changes can take anywhere from 24 – 72 hours to finish updating.

Can I upgrade my hosting plan when my website grows?

Yes, you can upgrade your plan at any time.

Where do I upload all of the files pertaining to my website?

You need to upload files pertaining to your website to your “public_html” directory...

I need help understanding the AWStats that comes with my hosting account.

Please refer to the AWStats documentation.