Do you provide a dedicated IP address with each domain name?

Shared hosting plans are name-based accounts and do not come with a dedicated IP address. If you need a dedicated IP address for your website, you can order one for $5 per month.

Some VPS accounts and dedicated servers do come with dedicated IP addresses.

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What nameservers do I use for my domain DNS?

For us to host your account, you need to update your domain name to point to our servers. Please...

I need help understanding the AWStats that comes with my hosting account.

Please refer to the AWStats documentation.

Where is the data center located?

Our servers are all US based - strategically placed at different datacenters in the West Coast,...

Do you provide private WhoIs information for domains?

Yes, we provide private WhoIs information through our ID Protect program for $19.95 per year per...

How long does it take to establish an account?

Your account will be established within 24 hours, usually even a lot sooner than that.