Do you provide a dedicated IP address with each domain name?

Shared hosting plans are name-based accounts and do not come with a dedicated IP address. If you need a dedicated IP address for your website, you can order one for $5 per month.

Some VPS accounts and dedicated servers do come with dedicated IP addresses.

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I need help understanding the AWStats that comes with my hosting account.

Please refer to the AWStats documentation.

Where is the data center located?

Our servers are all US based - strategically placed at different datacenters in the West Coast,...

How long does it take for DNS settings to change over?

DNS changes can take anywhere from 24 – 72 hours to finish updating.

Where do I upload all of the files pertaining to my website?

You need to upload files pertaining to your website to your “public_html” directory...

Can I upgrade my hosting plan when my website grows?

Yes, you can upgrade your plan at any time.