Website was suspended - how long does it take to reactivate?

If your website has been suspended due to non payment of an invoice, once your invoice has been paid, your account will be re-enabled within 1 business day. If this is not the case, please contact us immediately so we can manually re-enable your site.

If your website has been suspended due to abuse of resources or other event, the account will be reactivated once our investigation is completed on the account. In some cases the account will not be reactivated. Clients will be contacted in both situations. Some suspensions due to excessive resource usage are automatic and will be released at the top of the hour.

Please open a support ticket if you need help with your site.

Дали Ви помогна овој одговор?

 Испечати

Исто така прочитајте

Can I pay my bill / invoice by check?

Payments by check will be accepted for clients who wish to prepay for annual hosting. To arrange...

What forms of payment do you accept?

We accept the following: 1) Visa, Mastercard, Discover, American Express Credit Cards2) PayPal3)...

How can I cancel web hosting service?

As much as we hate to see a customer canceling their hosting account with us, the cancellation...

Why is my website suspended?

Website suspensions occur generally for one of two reasons:1. Invoice was unpaidIn the case of...

Can I get paid for referrals?

Yes. It’s easy and rewarding to pass along the benefits of working with us. When you refer...