Where is the data center located?

Our servers are all US based - strategically placed at different datacenters in the West Coast, Mid-West and East Coast - for optimal performance and security.

All are housed in large, telemcom facilities - that are secure, provide redundant power and internet connections.

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Can I upgrade my hosting plan when my website grows?

Yes, you can upgrade your plan at any time.

Where do I upload all of the files pertaining to my website?

You need to upload files pertaining to your website to your “public_html” directory...

Do you provide a dedicated IP address with each domain name?

Shared hosting plans are name-based accounts and do not come with a dedicated IP address. If you...

I need help understanding the AWStats that comes with my hosting account.

Please refer to the AWStats documentation.

How long does it take to establish an account?

Your account will be established within 24 hours, usually even a lot sooner than that.