Base de Conhecimento - Caspian Services, Inc.

Can I upgrade my hosting plan when my website grows? Yes, you can upgrade your plan at any time.

Do you provide Windows Based hosting? At the moment, we only provides Linux based hosting. We do not provide Windows based hosting...

Do you provide a dedicated IP address with each domain name? Shared hosting plans are name-based accounts and do not come with a dedicated IP address. If you...

Do you provide private WhoIs information for domains? Yes, we provide private WhoIs information through our ID Protect program for $19.95 per year per...

How long does it take for DNS settings to change over? DNS changes can take anywhere from 24 – 72 hours to finish updating.

How long does it take to establish an account? Your account will be established within 24 hours, usually even a lot sooner than that.

I need help understanding the AWStats that comes with my hosting account. Please refer to the AWStats documentation.

If I buy hosting and don't like the service, can I get my money back? Yes. We offer a 30 days money back gaurantee, if you are not satisfied with our hosting service....

What nameservers do I use for my domain DNS? For us to host your account, you need to update your domain name to point to our servers. Please...

Where do I upload all of the files pertaining to my website? You need to upload files pertaining to your website to your “public_html” directory...

Where is the data center located? Our servers are all US based - strategically placed at different datacenters in the West Coast,...

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